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Saturday, February 26, 2022

Transport company secures funding to expand

DKN Transport, a level 1 B-BBEE contributor with a 30% black female shareholding, has secured funding from The Engen Convoy Fund to enable this proudly South African privately owned company to unlock additional market opportunities.

Headquartered in Johannesburg since 2004, DKN Transport provides road freight logistics solutions across various industries, nationally and cross-border into Africa. 

With a history of strong financial performance, supported by a professional and capable team, DKN has proven business resilience in a very competitive market and environment.

Transport and logistics organisations have been particularly hard hit over the last 18 months, due to the effect of the Covid-19 pandemic and declining demand.

The Engen Convoy ESD Fund was established to promote broad-based black economic empowerment (B-BBEE) with the objective of maximising socio-economic development through supporting sustainable supply chain transformation.

The fund, which is proudly managed by established small business development specialist Edge Growth, supports SMEs both within and outside of Engen’s database by providing growth funding for both capital expenditure and business development.

“Traditional logistic companies are still critical enablers to achieving economic growth within the African and South African business eco-system,” comments Hitesh Dullabh, Investment Associate at Edge Growth. “Given the economic impact of Covid as well as the disruption caused by recent events in the country, this investment comes at a great time to contribute to growing the broader logistic supply chain in South Africa and job creation over the long-term”

Through this funding, DKN will be able to expand their fleet size and market offering, with additional job creation as a result.

“We are really pleased about this investment into DKN Transport, which has come at an opportune time, given the tough economic environment we find ourselves currently operating within,” says DKN Director Nevenka Naidoo. “This funding will allow us to continue to drive our customer centric ethos thereby strengthening our key client partnerships, as well as support us in being a prolific employer,” she says.”

 

 

Ways to improve delivery operations overnight

There are several ways technology can be used in the last mile to help your business improve the quality, speed and efficiency of deliveries. 

 But not all solutions can be turned on overnight, and not all are financially feasible for small-to-medium-sized businesses (or budget-constrained large companies, for that matter). 

However, there are four things you can do to improve the efficiency and outcomes of delivery operations almost instantaneously using mobile technologies likely already used in your operations today.

Streamline routing

There are too many orders coming in and too many drivers on the road these days to haphazardly dispatch drivers. And drivers shouldn’t have to guess which roads are best to travel on any given day, even if they are just gig economy contractors. Giving them company-owned rugged devices equipped with easy-to-use dispatch and navigation features is critical to keeping them safe and on time.

For example, a large-screen handheld mobile computer or tablet with GPS could help drivers navigate around traffic jams while sending real-time location updates back to the dispatch team and to the customer monitoring the status of a delivery. Simple voice features such as push-to-talk (PTT) allow for instant, safe communications with the store or warehouse while in transit. And the right software applications can help drivers get to and from the right places at the right time as new pickups and drop-offs are requested.

Minimize the time spent at each stop

Turnaround times are scrutinized by every delivery company. Shaving seconds off each drop can go a long way when you’re up against the clock. That’s why it’s so important to load vehicles correctly up front. But giving drivers a mobile device that allows for a clean scan of parcel barcodes on the first trigger pull also goes a long way to increasing efficiency once they’re on the road. For those delivering non-bar coded items such as food from a local restaurant or a flower arrangement, it can be beneficial to have a handheld mobile computer equipped with a high-resolution camera and/or contactless signature capabilities to capture proof of delivery.

Reducing customer contact

With social distancing still a best practice, many delivery drivers are now being asked to drop items outside doors without ever seeing who comes out to retrieve them. This has made technology use essential to order completion.


A combination of GPS tracking and push notifications using rugged mobile computers can alert customers when delivery drivers are approaching. This allows the customer to guide the driver to a specific drop point to ensure proper distancing is maintained and/or prepare to come out and retrieve the items immediately after the driver returns to his or her vehicle.

If a signature is still required for high-value or high-volume items, such is often the case for direct store deliveries (DSD), a contactless receipt solution should be considered as it helps to keep both delivery personnel and customers safe and socially distanced. Drivers can get a customer signature and issue a receipt without any physical contact whatsoever with the recipient.


Depending on the app design, the only steps customers may need to take to acknowledge delivery is pull out their own smartphones and scan a barcode or QR code presented on the courier’s mobile computer screen. The parcel information and signature line can then appear on customers’ devices for order acceptance. Each recipient’s identity is confirmed, and a valid delivery receipt is generated in real time on the courier’s device.

Improve trust and accountability

Though you may trust your team members and third-party delivery service providers, customers may not. When customers report issues related to delivery delays, missing orders, tampering or damaged goods, you must be able to get to the bottom of things quickly. Delivery drivers can use rugged mobile computers to document every action taken during order fulfillment.


For example, they can scan a barcode and/or snap a picture of the delivered item when there is no direct handoff, so everyone knows exactly where and when the item was left and the condition it was in at the time of the drop. Built-in GPS tracking could be correlated with those data points to help corroborate timelines or locate packages if orders go missing. Taking a picture at the time of pickup also helps with quality control matters and provides a secondary timestamp if delivery delays are reported even though the order left the store, restaurant or warehouse on time.


Just be sure that whatever mobility solution you choose can maintain a strong signal via Wi-Fi or cellular networks. The moment a delivery occurs, everyone should know.

Thursday, February 24, 2022

Global supply chains are a house of cards

 

Covid-19 has laid bare many uncomfortable truths regarding society's overall preparedness for low-probability but high-impact events, especially global ones. These range from issues pertaining exclusively to pandemic readiness (like our domestic capacity to produce personal protective equipment, ventilators, sanitizer and vaccines) to matters that are considerably less esoteric, like the ability of global supply chains to operate regardless of the various stresses put upon them.

The latter goes far beyond the toilet paper supply issue experienced early in the pandemic. It expands to include a whole range of products like lumber and other building materials, tools, foodstuffs, seeds, furniture, cleaning supplies, aluminum cans, jars, pools and pool equipment, chemicals, bicycles, camping gear, household appliances and replacement parts of all kinds.

In many cases supply chains have been simultaneously squeezed on both ends — supply and demand.

Production and distribution disruption

While unscheduled closures of manufacturing and distribution facilities, bottlenecks at borders and sick workers have caused choke points in supply lines, people being cooped up in their homes for months on end have driven up demand for a host of products.

There has also been a simultaneous shortage of labor, particularly in the licensed trades.

Throw in other disruptions, like the massive winter storm in Texas in February, the six-day blockage of the Suez Canal due to the grounded ship Ever Given in March and the six-day closure of the Colonial gasoline pipeline in the United States after a cyber attack in early May.

Read more: Cyber attacks can shut down critical infrastructure. It's time to make cyber security compulsory

Also include the fact that shipping containers are being lost in record amounts for various reasons, with more than 3,000 going overboard in 2020 and the 2021 number already hitting 1,000 by the end of April.

The pandemic has shown us that global supply chains are a huge house of cards: fragile enough on a good day, but prone to come tumbling down
when there’s an unexpected breeze.

This has been particularly apparent with the manufacturing of computer chips.

The demand for microchips

Prior to Covid-19, there was already great pressure on the production of microprocessors, micro controllers, motherboards and the like due to limited global production capacity and greater calls for product. The pandemic has placed additional pressure on an already pressed segment, as production and distribution bottlenecks have been met with increased pandemic-driven demand.

Not so long ago, disruptions in the production of microchips tended to impact only the manufacture of smartphones, tablets, computers, external hard drives and, more recently, flat screen televisions.

Today, however, such disruptions also impact the production of automobiles, as chips are increasingly being used in power steering and braking systems, car infotainment systems and other components. Indeed, both General Motors and Ford Motor Company have idled a number of plants in North America due to the global semiconductor shortage. And being relative newcomers to the microprocessor market, automakers don’t have the clout that other buyers have, often leaving them out in the cold when supplies dry up.

The situation for automakers is only expected to get worse as more and more consumer goods get smart via wifi or Bluetooth connectivity.

The growing list of items that require microchips is disconcerting, as these components are almost solely manufactured in some of the riskiest places in the world from a natural disaster perspective: China, Japan, Taiwan, South Korea, Malaysia, Thailand, the Philippines and California.

This has to change. We need more manufacturing facilities for microchips and these must be located in places with low risk to natural and other hazards.

Securing supply chains

But whether we are talking about microchips, wood chips or potato chips, corporations need to get intimately familiar with their supply chains if they aren’t already: What they get, how often, in what quantities, from whom, from where, how and why. Business continuity, contingency plans and workarounds must be put in place ahead of time to deal with what-if scenarios. Risk managers — either in-house or third-party consultants — need to be in on these discussions, as do boards of directors.

Corporate insurance buyers and risk managers must understand the differences in key insurance coverage, like standard business interruption and contingent business interruption, and ensure that they have proper financial protection in place.

Finally, and from a big picture perspective, society needs to get a better idea of where choke points exist (both at the manufacturing and distribution levels and in the physical world) so these can be addressed, eased or even eradicated. Further, we need to do more research into understanding how consumers behave in the face of crises. The emerging fields of behavioral economics and decision science have much to contribute to this discussion.

It’s a different world out there, a more interconnected, and a more dangerous one. And we are currently learning the hard way that global supply chains don’t operate on autopilot.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Wednesday, February 23, 2022

Supply Chain Excellence Awards Launched

 

Leading industry organizations have joined forces to launch the Africa Supply Chain Excellence Awards, which will recognize the vital role played by supply chain management and honor and celebrate the outstanding achievements of organizations and individuals working in the field in Africa.

Entries are invited in a range of categories, from innovation, sustainability and digitization to transport and e-commerce. Businesses and supply chain experts have until the end of February 2022 to enter.

In addition to advancing and promoting supply chain management and enabling industry collaboration and knowledge sharing, this initiative has been developed to help youth in need to enter the supply chain profession. The awards program me has been set up as a not-for-profit entity and funds raised will go towards the creation of sustainable bursaries for individuals needing support to study and pursue careers in the supply chain profession.

Growing recognition of the key role that supply chains play

Through the Africa Supply Chain Excellence awards and the collaboration and awareness that they will generate, as well as the opportunity for industry benchmarking, the organisers aim to boost the standards of all supply chain role players. This will contribute to the development and promotion of globally competitive supply chains that will drive economic growth on the African continent.

The programme also aims to drive awareness of the growing imperative to "green" supply chains and ensure that all supply chain components – from sourcing and procurement to distribution – are sustainable and environmentally responsible.

The organisations that have partnered to launch the Africa Supply Chain Excellence Awards are the African Centre for Supply Chain, the Chartered Institute of Logistics and Transport, the Council of Supply Chain Management Professionals (CSCMP), The Road Freight Association, the South African Association of Freight Forwarders (SAAFF), South African Express Parcel Association (SAEPA) and SAPICS (The Professional Body for Supply Chain Management).

Some of the categories in which organisations and individuals can submit entries are:

• Excellence in Supply Chain Education and Youth Programmes
• Innovative Supply Chain Projects and Operations
• Supply Chain Sustainability (Green) Award
• Responsible Sourcing and Procurement Award
• Supply Chain Digital Transformation
• Excellence in Transport Award
• Marketing, E-Commerce and the Supply Chain Relationship
• Judges Spotlight Award

The principal sponsor of the Africa Supply Chain Excellence Awards is the Institute of Marketing Management (IMM) Graduate School. BidAir Cargo, Commerce Edge, Imperial Logistics and Unitrans are also supporting the initiative as category sponsors.

A distinguished panel of judges has been appointed and the awards will culminate in a gala event to celebrate the achievements of the winners.

Monday, February 21, 2022

SA truckers take to Cape Town's highways

 

 
A group of protestors connected to the Cape Town Truckers Freedom Drive took to the City's highways in convoy on Saturday.
 
 Local traffic services, along with the South African Police Service (SAPS), were seen en-route as the group moved along the M5, N2, R300 and the N1.

The freedom convoy is the first of its kind in the country, and asks government to bring an end to Covid-19 restrictions and vaccine mandates.

The convoy began at 11am and ended peacefully at 2pm.

In stark contrast, demonstrators who peacefully occupied the downtown core of Ottawa on Saturday, in a stand against pandemic restrictions, were confronted by Canadian police who used pepper spray, stun grenades and horse troops to intimidate and clear crowds. One elderly lady on the frontline was trampled by a police-mounted horse, and later died of her injuries.

More than 47 arrests were made in Ottawa on Saturday morning as police moved to disperse the blockade in front of parliament and the prime minister's office.

One report stated that in the event a parent at the protest is arrested and there is no one to look after their child, they would fall under the care of Children’s Aid.

Invocation of emergency powers

Canadian Prime Minister Justin Trudeau on Monday invoked emergency powers, which gives the Canadian government wider authority to stop the protests. Trudeau authorised banks and financial institutions to temporarily freeze the accounts of those suspected of supporting the blockades, without obtaining a court order.

Debate in parliament over the emergency powers resumed on Saturday, and a final vote is scheduled for Monday.

Late Saturday, an alleged legitimate social-media posted on behalf of Canadian truckers, called for all Canadian truckers to stop hauling from today (21 February) until Trudeau resigns and/or the Liberal Party appoints a new leader; until vaccine mandates are lifted and until the Canadian government revokes the Emergencies Act. It called for all Canadians to not work on 21 February and 22 February in solidarity.

There has since been no update on this alleged development from news agencies.